1. Access and Interference
Africa Business Pages strictly prohibits: Any non-personal or commercial use of any robot, spider, or any other automatic device, or manual process to monitor or copy any web pages or the content contained herein without prior written permission by Africa Business Pages; Collection or use of any product listings, descriptions, or prices, from the Africa Business Pages website for the benefit of another merchant that supplies products competitive with or comparable to those offered on the Africa Business Pages website; and, any use of, visits to, or other action that imposes an unreasonable or disproportionately large load on the Africa Business Pages, or otherwise interferes with the proper and timely functioning of the Africa Business Pages website.

2. Return policy
Only defective files/directories can be returned to Africa Business Pages. The return must take place within 30 days of invoice date and may only be replaced for the SAME directory file. Multiple directory licenses cannot be returned for refund or exchanged unless first authorized by the Africa Business Pages. We do not provide refunds on any downloaded products, specially online directory databases sold through our website.
NOTE: Multiple software licenses cannot be returned for refund or exchange unless first authorized by the manufacturer.

3. Directory products, delivery service return policy
No return acceptable for directory products, delivery services once it is shipped completely or partially. Defected database products can be exchanged if you notify Africa Business Pages the within the 15 days of purchase. A "defected" database product is a database on defected media or in corrupted format. Quality or completeness of the data in the database will not cause the database to be termed "defective".

4. Important note
If the terms and conditions stated on your purchase differ from those stated on our invoice, and you do not notify Africa Business Pages of such within 15 days, it shall signify your acceptance of our original terms as stated on our invoice.

5. Pricing disclaimer
All pricing subject to change. For all prices, products and offers, Africa Business Pages reserves the right to make adjustments due to changing market conditions, product discontinuation, manufacturer price changes, errors in advertisements and other extenuating circumstances.

6. Shipping Policies
Please find our policies regarding the shipping. When you place the order, please make sure you understand and accept those policies.

- URL Download Link by email
- International Delivery by Courier

7. URL Download Link by email
If you chose to download the products you've ordered, the download link will be sent via Email immediately after we process your order.
Download link may not be available for unqualified or suspicious orders.
The download link, however, is not a permanent link and it will expire in 24 hours and several tries (normally 3-4 tries). If you failed to download it, please contact us to arrange resending you a new the link to download files.
You need an unzip software to open the download package, such as Winzip, WinRAR. We don't provide those tools and you have to get it from other sources. Usually, the demo or evaluation copy can be downloaded from the vendor's websites.

7 - b.. Delivery by Courier
We usually make shipping by Courier. If you have want your package delivered by couriers, please specify when you place the order. Extra charge will apply.
Cost of Courier shipping varies for different destinations and if the payment you made (calculated based on average fee) is far less than the actual cost, we may drop the option and downgrade your shipping to URL Download Link. If the shipping is downgraded, difference between the payment and the actual cost will be refunded.
Since Courier doesn't deliver to mail box, you must specify the physical address of the destination.
Telephone numbers is also a must when you choose the Express delivery by courier. .
No refund for International Delivery by courier.
If an express delivery failed for any reason, we will try to ship it again in regular mail at our cost.
International deliveries may be delayed infinitely by customs! We won't "resend" the package delayed by the customs in you country.

8. Custom Duty / Tariff
Usually it's a problem since most countries don't charge import tax on such small stuffs. However, if it happens, the buyer, not the sender, is supposed to pay the tariff (import tax) to their local custom department.
We usually declare value of package lower than the order's total amount since the main value of the package is on the information, not on the CD-ROM discs. It also helps the receiver to get off the custom duty.
Some countries have very strict rules on importing CD-ROMs and the package may be held for examination for several days/weeks by custom authorities for inspection. In this case, please try the "download" option.