How can we help your African trade today?
Search our knowledge base, find instant answers to common trade queries, or reach out to our dedicated support team directly.
Explore Support by Category
Select a category below to browse specific guides, frequently asked questions, and workflows.
Buyer Sourcing & RFQs
Learn how African buyers post buy requirements, get matched with pre-screened factories, and receive competitive FOB & CIF quotations.
WhatsApp B2B Trade Groups
Guidelines for joining our 6 specialized trade groups, participating in moderated buyer networks, and daily trade inquiry alerts.
Listings & Verified Badges
Discover Bronze, Silver, and Gold membership tiers, glowing WhatsApp buttons, top rankings, and messaging credits.
African Importer Directories
Information about directory databases across 54 African countries, Excel/CSV delivery, sample downloads, and custom verified databases.
Industry Research & Reports
Understand African market trends, duty & tariff dynamics, commercial demand cycles, and regional import statistics.
Account, Security & Invoices
Assistance with password resets, updating contact numbers, managing billing subscriptions, and downloading PDF invoices.
Frequently Asked Questions
Quick solutions to the questions most commonly asked by buyers and suppliers.
Need immediate assistance?
Our international trade desk operates Sunday through Friday to support African buyers and global suppliers.
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