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Tendo Electronics & Power Engineering
Harare, Zimbabwe
Tendo Electronics and Power Engineering is a rapidly growing power protection technology leader and is uniquely positioned in the industry. Having been incorporated in 1996, it is now Zimbabwe's leading service provider in the field of complete power availability solutions. Tendo Electronics caters for all sectors of industry, supplying, installing, servicing, and maintaining UPS, standby generators, electrical installations and other power protection equipment.
A Total Solutions Provider and caters for all sectors of the Economy, supplying, installing, servicing, and maintaining UPS, Standby Generators, Inverters, CCTV and Access control, fire suppression, Renewable Energy Equipment, Air Conditioning and other power network critical physical infrastructure (integrated racks, environment monitoring, cooling, power, cabling for data centres, Automatic Voltage Regulators) equipment, including providing comprehensive Infrastructure® and Energy Management Solutions.
Tendo Electronics and Power Engineering is an organization that aims to continuously improve the Quality Of Service (QOS), provided to its customers. The company recognizes that only quality staff can deliver quality service hence each employee is highly valued as they each have a role to play in the delivery of service excellence.
Our customers are our number one priority as they are the driving force behind our business. We also strive to have the most efficient suppliers and aim for continuous improvement in supplier relations.
We will become the single most trusted name in supplying, installing, servicing and maintaining Power Infrastructure Systems in Zimbabwe and the Southern Africa region. We aim to support all power sensitive operations from mission critical to ordinary day-to-day applications that cannot afford downtime.
Note: Power Infrastructure includes Uninterruptible power supplies (UPS), Generators, Electrical installations, Data Center components such as racks, air conditioners and power cabling and management of all these.
We value a high level of reliability, trustworthiness, and honesty in all our business transactions. Our business is guided by the highest of ethical standards. All this is aimed at delivering to you our customer, Zimbabwe's best Power Infrastructure Solutions.
Service Level Agreements (SLA’s)
These are tailor made service delivery package to meet each customer particular service needs. Areas covered include provision of standby units, 24-hour on-site support, and telephone technical support, among other.
Installation and Commissioning
This applies to power protection equipment, from UPS to Generator Sets to rectifier systems.
Powerplan extended warranty
This extends the duration of hardware’s factory warranty according to the increments offered by APC and as selected by the CUSTOMER .All parts and batteries (internal) are covered for the duration of this contract.
Power audit
This involves analysis of electrical infrastructure of a site from utility service entrance to hardware survey performed by the engineer who provides corrective recommendations where necessary.
Power audit yearly review
This provides annual audit of the site to ensure that the changing power usage profiles are not causing electrical capacity or distribution problems.
Repairs
Our engineers have the training and experience to repair most brands of UPS and Generators. This enables us to take over maintenance and support of UPS’s and Generators which would not have been sold by TENDO.
We also provide back-to-back repair and maintenance service for most IT and computer companies in ZIMBABWE. This enables them to offer their clients SLA, confidently, knowing that they may depend on TENDO ELECTRONICS to support them.
Consultancy
We provide consultancy and advisory services for customers planning to install new infrastructure or improve the availability of their existing infrastructure.
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