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OUTSOURCE GLOBAL

Services

Abuja, Nigeria

Outsource Global is Africa’s leading business process outsourcing company. Outsource Global has the capacity to support over 6000 employees and serves clients across USA, UK, Japan & Africa. We empower companies, seeking to grow their sales, customer service, and back-office teams. We provide remote talents that are trained to execute your bespoke processes.

Outsource Global builds profitable partnerships with our clients and identifies opportunities where we can help them scale. There are no limitations in terms of the industries we can assist, as we employ and upskill our teams based on the customized requirements of our partner clients.

The infrastructure, training and management is based entirely in our call center in Nigeria. Our focus has always been on ensuring our clients’ success, therefore we continuously endeavour to deliver the highest quality services, whilst looking at ways in which we can exceed expectations.

inbound and outbound calling with teams that can scale as your business scales. With our accent localization and training, agents are able to communicate with customers and their clients in their local accents.

Back Office Processing

We manage your back office processes and remote sales. This is an efficient way of managing your organisation’s resources while focusing on your core objectives.
Not only does outsourcing help to reduce costs and maximize profits, it also improves efficiency and productivity.

Data Management

Creating successful models require intelligent algorithms that can read and interpret data. From chatbots to transport automation and sentiment analysis projects, your data must be properly labelled and rich enough to power your algorithms.

Accounting-As-A-Service

Our accounting & finance services include transactional Record-to-Report (R2R), such as general accounting and payroll services; Order-to-Cash (O2C), including accounts receivable, credit control and collections; and Procure-to-Pay (P2P) services such as accounts payables management, invoicing and statement processing.

Legal Services

We have a team of skilled and qualified paralegals and junior lawyers that work closely with senior partners in law firms to ensure they are focused on revenue generating activities.
Our team not only assists with administrative functions, but are qualified to make case-dependent decisions leading to improved success in court.

Medical Support Services

Outsource Global has extensive expertise in providing medical support and processing services for the United States and other global markets. We understand each hospital and healthcare provider’s unique processes and individual needs and deliver customized medical processing solutions that enable you to focus on the health and wellness of your patients.

Human Resource Management

Relocation services, benefits, awards and recognition administration, external recruitment, and compensation are some of the services Outsource Global provides to businesses looking to embrace more efficient and unbiased human resource systems.